Terms & Conditions
Last updated: October 6, 2026
Please read these Terms & Conditions carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of its services.
1. Acceptance of Terms
By accessing and using this website, you confirm that you are at least 18 years of age, have read and understood these Terms & Conditions, and agree to be legally bound by them. If you are using this website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. These Terms apply to all visitors, users, and others who access or use the website.
2. Definitions
Website refers to all pages, features, and content accessible at this domain and any associated subdomains. Services refers to any functionality, content, products, or tools offered through the website. User, you, and your refer to anyone who accesses or uses the website. We, us, and our refer to TallOak Group Ltd. Content means any text, images, audio, video, software, data, or other material available on the website.
3. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not use the website to transmit unsolicited commercial communications, to engage in fraudulent activity, to distribute malicious software, to attempt unauthorized access to any systems or networks, or to engage in any conduct that restricts or inhibits anyone else's use of the website. We reserve the right to terminate or restrict your access to the website at any time without notice for any reason.
4. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of TallOak Group Ltd or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any information or content obtained from this website without express prior written permission. Any unauthorized use may violate copyright, trademark, privacy, and other laws.
5. User-Submitted Content
If you submit, post, or upload any content to this website, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content. You represent and warrant that you own or have the necessary rights to the content you submit and that such content does not infringe any third-party rights. We reserve the right to remove any user-submitted content at our sole discretion without notice.
6. Privacy Policy and Data Protection
Your use of this website is also governed by our Privacy Policy, which is incorporated by reference into these Terms. By using the website, you consent to the collection and use of your information as described in our Privacy Policy. We implement reasonable technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, or unauthorized access. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee absolute security. Anonymous, aggregated website usage statistics (see the Website Analytic
7. Cookie Policy
8. Website Analytics
This website uses a privacy-focused, first-party analytics service to understand aggregate visitor behavior, such as the number of visitors, the pages they view, how long they stay, the country and region they visit from, the type of device and browser they use, the website that referred them, and interactions such as link and button clicks. We use this information solely to measure and improve the performance and content of this website. The data we collect is anonymous: we do not record names, email addresses, or any other personally identifying information; full IP addresses are processed
9. Third-Party Links and Services
This website may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We have no control over the content, privacy policies, or practices of any third-party sites and accept no responsibility or liability for them. You access any third-party site entirely at your own risk. We do not endorse or make any representation about third-party sites, their content, or any results that may be obtained from using them. Any transactions you conduct with third parties found on or through this website are solely between you and that third party.
10. Third-Party Service Providers, Artificial Intelligence, and Data Processing
To operate this website and provide its features, we rely on a range of third-party service providers, infrastructure, and integrations. These may include, among others, hosting and content-delivery networks, payment processors, database and storage providers, email and communication services, analytics tools, and similar services. In addition, certain features of this website — including, where applicable, AI assistant or chat functionality and automated workflows — are powered by third-party artificial intelligence and machine-learning providers, such as OpenAI, Anthropic, Google, Cohere, Mi
11. Disclaimer of Warranties
THIS WEBSITE AND ALL CONTENT, SERVICES, AND MATERIALS AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO WARRANTY REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE. YOUR USE OF THE WEBSITE IS AT YOU
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE WEBSITE OWNER, OPERATORS, AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THIS WEBSITE OR ITS CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER
13. Indemnification
You agree to defend, indemnify, and hold harmless TallOak Group Ltd, its affiliates, licensors, service providers, employees, agents, officers, and directors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms, your use of the website, your submission of any content, your violation of any third-party rights, or your violation of any applicable law. We reserve the right, at our expense, to assume exclusive defense and control of any matter subject to indemnification.
14. Force Majeure
We shall not be held liable for any failure or delay in performance of our obligations under these Terms arising from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, governmental action, internet failures, power outages, cyberattacks, or any other events outside our reasonable control. In such circumstances, our obligations will be suspended for the duration of the event.
15. Accuracy and Errors
We make reasonable efforts to ensure that the content on this website is accurate and up to date, but we do not guarantee its accuracy, completeness, or suitability for any particular purpose. Information on the website may include typographical errors, inaccuracies, or outdated information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. We are not responsible for any decisions made based on information found on this website.
16. Age Restrictions
This website is not directed to or intended for use by individuals under the age of 18, or the applicable age of majority in their jurisdiction. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately so we can take appropriate action.
17. No Professional Advice
Nothing on this website constitutes legal, financial, medical, tax, or other professional advice. The content is provided for general informational purposes only. You should not rely on any information on this website as a substitute for professional advice from a qualified practitioner in the relevant field. We expressly disclaim all liability for any actions taken or not taken based on the content of this website.
18. Modifications to Terms
We reserve the right to revise and update these Terms & Conditions at any time at our sole discretion. Changes will take effect immediately upon posting to the website. Your continued use of the website after any modifications constitutes your binding acceptance of the updated Terms. It is your responsibility to review these Terms periodically. If you do not agree with the revised Terms, you must immediately stop using the website.
19. Termination
We may terminate or suspend your access to the website immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, all licenses and rights granted to you under these Terms will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
20. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with applicable law, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or your use of the TallOak Group Ltd website shall be subject to the exclusive jurisdiction of the competent courts in the applicable jurisdiction. If any provision of these Terms is held to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
21. Dispute Resolution
Before initiating any formal legal proceedings, you agree to first contact TallOak Group Ltd in good faith and attempt to resolve any dispute informally. If the dispute cannot be resolved informally within thirty (30) days, either party may pursue their rights through the appropriate legal channels. You agree that any dispute resolution proceedings will be conducted on an individual basis only, and not as a class or representative action. You waive any right to participate in a class-action lawsuit or class-wide arbitration.
22. Severability and Waiver
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect. TallOak Group Ltd’s failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. A waiver of any particular breach will not constitute a waiver of any subsequent breach.
23. Entire Agreement
These Terms & Conditions, together with the TallOak Group Ltd Privacy Policy and any other legal notices published by TallOak Group Ltd on the website, constitute the entire agreement between you and TallOak Group Ltd concerning your use of the website and supersede all prior agreements and understandings, whether written or oral, regarding such subject matter. No oral or written information or advice provided by TallOak Group Ltd or its representatives shall create any warranty or otherwise alter the scope of these Terms.
24. Contact Information
If you have any questions, concerns, or requests regarding these Terms & Conditions, the TallOak Group Ltd Privacy Policy, or the handling of your personal data, please contact TallOak Group Ltd through the contact information provided on this website. TallOak Group Ltd aims to respond to all inquiries within a reasonable timeframe. For legal notices, please clearly indicate the nature of the matter in your communication.
25. Advice, estimates and savings
Advice, reports and recommendations depend on the property information and documents you provide, the stated assumptions, and observations made within the agreed scope. You must provide accurate and complete information and tell us about any changes to it.
Running-cost, savings and payback figures are indicative estimates, not guaranteed predictions or promises of financial results. Actual outcomes vary with tariffs, usage, occupancy, property condition, equipment performance, installation and maintenance. Failure to reach an estimate alone does not establish a breach or an entitlement to compensation. Nothing in these Terms limits our obligation to exercise reasonable care and skill, your statutory remedies, or any liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence. These safeguards apply despite any conflicting existing website disclaimer; nothing here is a blanket waiver or prohibition on claims.
26. Project pricing, payments and stages
Website prices, informal estimates and proposals are indicative until the scope, fixed price and payment schedule have been agreed in writing and signed by both you and TallOak Group Ltd. A price signed by both parties is fixed for the agreed scope. Additions or changes require a further written agreement signed by both parties; neither party may change the agreed price unilaterally. Any agreed deposit is payable in accordance with the signed payment schedule.
Payment for goods is due on delivery directly to your home or site. Payment for completed-work stages is due within 15 calendar days after both completion of that stage and its handover.
Your statutory rights concerning faulty goods, defective or incomplete work, and disputed amounts are preserved. Once the goods and completed work for a stage have been fully paid, you may pause between stages without penalty or an obligation to proceed, and resume by agreeing the next stage. This is a pause between stages, not a rule about cancelling work mid-stage, and does not waive any statutory cooling-off rights.
Signed project agreements govern their agreed scope, price and payment schedule, subject to mandatory law. For those matters, these clauses take precedence over any inconsistent generic website provisions.
Reminder: seek legal review for project-specific arrangements; this wording does not imply solicitor approval or comprehensive protection.